Employer: Standard Chartered Bank - Uganda-SCB (Uganda)
To identify and execute cross sell opportunities from existing Small Business clients not managed by Relationship Manager, with special focus on upgrading clients to Medium Enterprise and High Value Small Business segments.
Key Roles & Responsibilities
Sales Management and Referral:
• Identify and execute cross sell opportunities from existing Small Business clients not managed by Relationship Manager
• Grow client portfolio size by deepening existing client relationships.
• Provide advice on potential financial solutions based on identified needs.
• Analyze financial requirements of clients and match with bank's product offerings.
• Identify and prioritise activities to maximize revenue contribution from allocated client portfolio.
• Maintain close working relationship with staff and management to assist in resolving SME Banking clients’ problems and service requests.
• Analyze and review potential business to ensure maximum profitability.
• Ensure disciplined adherence to set sales and relationship management processes and standards.
Others:
• Collaborate with product, credit and functional specialists to deliver timely and effective customer solutions.
• Operate within Risk & Compliance requirements/ framework.
• Able to convert service recovery issue into customer loyalty opportunity.
Qualifications & Skills
• Salesmanship energy and drive.
• University degree or equivalent.
• Strong interpersonal and communication skills.
• Strong customer service orientation.
• Good personal relations
• Sound knowledge of practices and theories.
• Good product knowledge.
• Ability to plan and implement local sales promotions.
Diversity & Inclusion
Standard Chartered is committed to diversity and inclusion. We believe that a work environment which embraces diversity will enable us to get the best out of the broadest spectrum of people to sustain strong business performance and competitive advantage. By building an inclusive culture, each employee can develop a sense of belonging, and have the opportunity to maximise their personal potential.
With 1,700 offices in 70 markets, Standard Chartered offers exciting and challenging international career opportunities for around 85,000 staff. It is committed to building a sustainable business over the long term and is trusted worldwide for upholding high standards of corporate governance, social responsibility, environmental protection and employee diversity. The Bank's heritage and values are expressed in its brand promise, Here for good.
Description
To identify and execute cross sell opportunities from existing Small Business clients not managed by Relationship Manager, with special focus on upgrading clients to Medium Enterprise and High Value Small Business segments.
Key Roles & Responsibilities
Sales Management and Referral:
• Identify and execute cross sell opportunities from existing Small Business clients not managed by Relationship Manager
• Grow client portfolio size by deepening existing client relationships.
• Provide advice on potential financial solutions based on identified needs.
• Analyze financial requirements of clients and match with bank's product offerings.
• Identify and prioritise activities to maximize revenue contribution from allocated client portfolio.
• Maintain close working relationship with staff and management to assist in resolving SME Banking clients’ problems and service requests.
• Analyze and review potential business to ensure maximum profitability.
• Ensure disciplined adherence to set sales and relationship management processes and standards.
Others:
• Collaborate with product, credit and functional specialists to deliver timely and effective customer solutions.
• Operate within Risk & Compliance requirements/ framework.
• Able to convert service recovery issue into customer loyalty opportunity.
Qualifications & Skills
• Salesmanship energy and drive.
• University degree or equivalent.
• Strong interpersonal and communication skills.
• Strong customer service orientation.
• Good personal relations
• Sound knowledge of practices and theories.
• Good product knowledge.
• Ability to plan and implement local sales promotions.
Diversity & Inclusion
Standard Chartered is committed to diversity and inclusion. We believe that a work environment which embraces diversity will enable us to get the best out of the broadest spectrum of people to sustain strong business performance and competitive advantage. By building an inclusive culture, each employee can develop a sense of belonging, and have the opportunity to maximise their personal potential.
Company Description
Standard Chartered PLC is a leading international bank, listed on the London, Hong Kong and Mumbai stock exchanges. It has operated for over 150 years in some of the world's most dynamic markets and earns more than 90 per cent of its income and profits in Asia, Africa and the Middle East. This geographic focus and commitment to developing deep relationships with clients and customers has driven the Bank's growth in recent years.With 1,700 offices in 70 markets, Standard Chartered offers exciting and challenging international career opportunities for around 85,000 staff. It is committed to building a sustainable business over the long term and is trusted worldwide for upholding high standards of corporate governance, social responsibility, environmental protection and employee diversity. The Bank's heritage and values are expressed in its brand promise, Here for good.
Additional Information
- Posted:
- September 10, 2013
- Type:
- Full-time
- Experience:
- Not Applicable
- Functions:
- General Business
- Industries:
- Banking, Financial Services, Investment Banking
- Employer Job ID:
- 396297
- Job ID:
- 7233729
- More Info and Application
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