Eskom Administration Jobs - Customer Relations Assistant (Receptionist)

Friday, February 14, 2014   Business Administration Jobs in Uganda , Finance Jobs in Uganda , Social Sciences Jobs in Uganda   No comments

Job Title: Customer Relations Assistant (Receptionist)

Organisation: Eskom Uganda Limited (EUL)

Duty Station: Kampala, Uganda

Reports to: Financial Accountant

Reference No: EUL/ COMM /2014/ 2

About EUL:

Eskom Uganda Limited (EUL) is a subsidiary company of Eskom Enterprises based in South Africa. Our business is operating and maintaining Nalubaale and Kiira Hydro Electric Power Stations. Our mission is to be the Centre of Excellence in Power Concession Management. We have the following vacancies and are inviting interested applicants.

Job Summary: The Customer Relations Assistant (Receptionist) will primarily serve in the reception area of the Eskom Office at Nalubaale Power Station as well as provide administrative support to the Corporate Affairs Determent.

Key Duties and Responsibilities: 

• Offer administrative/secretarial support for various departments/divisions such as answering telephones and route calls to appropriate staff member,
• Assisting visitors and resolving a range of administrative problems and inquiries.
• Answering visitors’ enquiries about a company and its products or services, directing visitors to their destinations, sorting and handing out mail, answering incoming calls on multi-line telephones
• Coordinate internal communication including Mass briefings, staff events such as the end of year parties, retreats and seminars, and the like.
• Offer administrative support to staff members for Visa issuance and travel arrangements.
• Maintain Boardroom and Training Room calendar for easy coordination of work flow and meetings.
• Provide administrative support to the Corporate Affairs Office
• Perform Protocol functions in the absence of Corporate Affairs Officer.
• Prepare responses to correspondence containing routine inquiries.
• File and retrieve organizational documents, records and reports.
• Perform any other duties as assigned by the Communications/Public relations Manager

Qualifications, Skills and Experience: 

• The Customer Relations Assistant (receptionist) Degree in Business Administration, Commerce or Social Sciences.
• Prior experience in office administration and handling multiple tasks concurrently
• The Customer Relations Assistant/Receptionist must be Proactive, Self-motivated, determined, reliable and trustworthy.
• Excellent organizational, problem solving and planning skills.
• Highly attention to detail with a well-groomed appearance, respect for confidentiality and discretion
• Possess excellent written and verbal communication skills as well as good presentation skills
• Excellent Interpersonal skills.
• The Customer Relations Assistant/ Receptionist MUST maintain a calm, courteous and professional demeanor at all times, as well as should be cooperative and supportive.
• Possess the ability to work within deadlines and achieve the targets. The individual must exhibit flexibility and be fast at response
• Adaptable in a dynamic working environment and organizational culture.

How to Apply:

All suitably qualified and interested candidates should send their application letters, copies of academic certificates and CV including three referees to the following address:

Note: Indicate the reference number for the job you are applying for on your application. Only shortlisted candidates will be contacted.

The Human Resources Department,

Eskom Uganda Limited, Nalubaale Power Station,

P.O. Box 942, Jinja Uganda, Tel: 256 43 121416,

Fax: 256 43 123154 E-mail; Recruitment@eskom.co.ug

Deadline:  21st February 2014 by 5.00 p.m