United Nations International Organization for Migration (IOM) Jobs - Operations Clerk
Job Title: Operations Clerk
Organisation: International
Organization for Migration (IOM)
Duty Station: Kampala, Uganda
Job Ref: VN 03/02/014
Reports to: Senior Operations
Assistant/ Teamleader
About IOM:
The International Organization for
Migration (IOM), established in 1951, is the leading international
intergovernmental organization dealing with migration. Its objective is to ensure the orderly
migration of persons in need of migration assistance throughout the world.
IOM Uganda has been registered and
operational since 1988, when the field mission was established. Throughout the
past 20 years, IOM Uganda has processed movements and facilitated information
gathering and support towards refugees, internally displaced persons,
demobilized child soldiers, trafficked women and other migrants and their
specific needs, both on individual and large scale population movement. In
addition to operational matters and research, IOM has an important role in
enhancing and building national capacity in migration management.
Job Summary: The Operations Clerk will primarily conduct clerical
and administrative tasks related to movements and support of airport
operations.
Key Duties and Responsibilities:
- Contacts the migrants to ensure they are notified of their travel details
- Arranges for USRAP promissory notes to be signed prior to departure.
- Arranges for the transport of cases traveling to or from camps to Kampala in preparation for international departure: assist in preparation of travel documents, manifests, bus tickets, cash requests.
- Works in liaison with MHD to ensure follow up medical procedures are completed before cases depart or return to the camps.
- Supports the distribution of shoes/clothing at the Naguru guest house for individuals in need traveling to the US, Australia, Canada, and other countries as required.
- Prepares luggage tags for departing refugees and migrants.
- Assist in payment requests for operations department regarding procurement, bus transport of refugees, other daily needs for the department
- Attend to migrant walk in clients, by checking on their case status in MiMOSA and referring them for further processing.
- Maintain clear and accurate inventory system of visas and travel documents received.
- Assist in organization of cultural orientation sessions for USCO, Canadian orientation abroad classes, Netherlands and Norwegian Cultural Orientation by calling up participants; arranging for the venue; distributing the transportation reimbursement; being a focal point; handling payments and contracts for interpreters/child minders contracted during the CO sessions.
- Perform any other duties that may be assigned
Qualifications, Skills and Experience:
- The Operations Clerk for the IOM Mission should possess a Diploma in Travel and Transport preferred.
- Three or more years’ resettlement/movement or airline experience.
- A minimum of three years working experience with agencies involved in movements: RSC, UNHCR, airport authorities etc.
- Strong communication, negotiation and problem solving skills.
- Possess the ability to work efficiently under pressure.
- Willing to accept flexible work schedule.
- Required IOM functional competencies: effective communicator, successful negotiator, creative and analytical thinker, active learner, team player, and cross cultural facilitator.
- Computer literacy skills i.e. Proficient in Microsoft Office.
- High degree of Accountability:
- Strong Client Orientation and Inclination:
- Continuous Learning:
- Creativity and Initiative:
- Excellent communication skills
- Good Leadership and Negotiation skills:
- Performance Management skills
- Planning and Organizing skills
- Excellent Professionalism
- High teamwork
- Technological Awareness
- High technological Awareness
- Proficiency in Spoken and written English
- Knowledge of Kiswahili will be considered an advantage
How to Apply:
All those interested in working with
the United Nations’ International Organisation for Migration (IOM) should send
a cover letter and CV with detailed relevant work experience to IOM HR department
via E-mail to hruganda@iom.int clearly indicating the job reference number, VN
03/02/014.
