Centenary Bank Jobs - Principal Legal Officer

Friday, March 07, 2014   Banking Jobs in Uganda , Law Jobs In Uganda   No comments

Job Title: Principal Legal Officer

Organization: Centenary Bank

Duty Station: Kampala, Uganda

Reports to: Chief Manager Legal

About Us:

Centenary Bank is the leading Commercial Micro Finance Bank in Uganda serving over 1,300,000 clients (a quarter of the banking population) in 58 branches spread countrywide. We are one of Uganda’s top three financial organisations, employing more than 1,500 people. Joining Centenary Bank is an opportunity to use your skills and experience in tackling real world problems.

Job Summary: The Principal Legal Officer will be carrying out research, provide legal advice, draft and review legal documents and represent the Centenary Bank in courts of law in accordance with the law, bank policies and procedures.

Key Duties and Responsibilities:

• Represent the Bank in Courts of law, monitor the progress of court cases and provide regular feedback on the performance of external legal counsel with regard to cases in his/her portfolio.
• Institute legal action to safeguard the Bank’s interests, and respond to customer complaints in form of notices of intention to sue in a timely manner.
• Review and/or draft documentation for credit facilities offered by the Bank to its customers in line with the relevant laws, regulations, Bank policies and procedures.
• Advise on all legal and appropriate action for efficient and effective recovery of non-performing credit facilities.
• Draft and draw service level agreements and contracts for the Bank’s procurement and disposal of goods, services and works in line with its policies and procedures.
• Carry out legal research and provide legal advice on issues related to the Bank’s business, compliance with existing and upcoming legislation, and on the implications of such legislation for the operations of the Bank.
• Offering prompt legal advice to the branches and various head office functions as and when required.

Qualifications, Skills and Experience:

• The Principal Legal Officer should ideally possess an Honors Bachelor of Laws degree from a recognized university; postgraduate diploma in legal practice.
• At least four years’ post enrolment relevant experience preferably in a financial institution, an established law firm or reputable commercial organization.
• Excellent drafting, writing and communication skills;
• Good analytical skills
• Ability to provide sound, efficient, effective legal advice and to execute various tasks at the same time.
• Be a good team player
• Possess the ability to embrace the Bank’s mission and values.

How to Apply:

All candidates who desire to join Centenary Bank should send their applications by following the instructions below; downloading an application form for employment, download Here, filling it and enclosing an application letter, Curriculum Vitae (CV), and copies of academic testimonials/certificates and send the application to:

General Manager, Human Resources Centenary Bank, P.O. Box 1892 — Kampala, Uganda.

Note: While we thank all applicants for your interest. Only shortlisted applicants will be contacted. Only shortlisted applicants will be contacted. Applicants not contacted after 5^th May 2014 should consider their applications unsuccessful.

Deadline: 14th March 2014 by 5:00 pm

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Standard Chartered Bank (StanChart) Career Jobs - Account Manager -Group Special Assets Management (GSAM)

Thursday, February 27, 2014   Accounting Jobs in Uganda , Banking Jobs in Uganda , Business Administration Jobs in Uganda , Finance Jobs in Uganda   No comments

Job Title: Account Manager -Group Special Assets Management (GSAM)

Organisation: Standard Chartered Bank (StanChart)

Job ID: 420031

Duty Station: Kampala, Uganda

About StanChart:

Standard Chartered PLC is a leading international bank, listed on the London, Hong Kong and Mumbai stock exchanges. It has operated for over 150 years in some of the world's most dynamic markets and earns more than 90 per cent of its income and profits in Asia, Africa and the Middle East. This geographic focus and commitment to developing deep relationships with clients and customers has driven the Bank's growth in recent years.

With 1,700 offices in 70 markets, Standard Chartered offers exciting and challenging international career opportunities for around 85,000 staff. It is committed to building a sustainable business over the long term and is trusted worldwide for upholding high standards of corporate governance, social responsibility, environmental protection and employee diversity. The Bank's heritage and values are expressed in its brand promise, Here for good.

Job Summary: The Account Manager will be responsible for the;

·         Overall management of accounts within your portfolio, assigned by the Area Head GSAM, East Africa. 

·         Ensure that for designated account, all risks are properly identified and assessed 

·         Ensure that designated accounts have action plans which are formulated and implemented so as to minimize risks, prevent losses, maximize recoveries and restore profits through rehabilitation, workout, direct recovery actions and legal processes. 

·         Improve early identification of problem debt, by development of a proper process environment encouraging open and up front reporting from Relationship Managers

Key Duties & Responsibilities:

• The job holder will be responsible for the protection of the Standard Chartered Bank’s interests in, by taking appropriate restructuring or recovery actions (by means of direct representation and negotiation). 
• The protection of the Standard Chartered Bank’s reputational interests. 
• To assume responsibility for specific accounts within your designated portfolio. 
• Evaluate the credit risk on applications within your portfolio as required and to recommend approval, decline or alternative appropriate courses of action. 
• Responsibility for minimizing the Standard Chartered Bank’s risk arising from litigation, environmental claims, regulatory censure, or potential reputational loss regarding the impaired Accounts. 
• Encourage the Standard Chartered Relationship Managers towards early reporting of potential problem debts. 
• Keenly track and provide information to the Area Head, GSAM E. Africa on the cause of losses, encourage the development of improved Credit Skills. { i.e. : Operation loss, Monitoring and Control, Credit Risk Assessment } 
• Ensure you remain alert to the risk of money laundering and assist in the Bank’ efforts in combating it by adhering to the key principles in relation to: identifying your customer, knowing your customer, reporting suspicions, safeguarding records and not disclosing suspicions to customers. 

Key Performance Indicators: 

·         The overall performance of the Standard Chartered Bank by minimizing losses, and reducing the Bank’s exposure together with the restructuring of the Portfolio through the exit of non-core accounts. 

·         Continual improvement of standards of risk management, a higher quality of lending, an enhanced return on assets, an overall reduction in the level of Impaired Accounts. 

·         Ensure you remain alert to the risk of money laundering and assist in the Bank’ efforts in combating it by adhering to the key principles in relation to: identifying your customer, knowing your customer, reporting suspicions, safeguarding records and not disclosing suspicions to customers.. 

Qualifications, Skills & Experience:

• The prospecetive Standard Charteredemployee should possess excellent negotiation skills to manage problem accounts in Uganda. 
• Excellent interpersonal skills coupled with professional integrity in order to command respect and credibility in situations involving conflicting interests.  (Internal and external). 
• The candidate must have attained tertiary academic qualification and/or extensive practical know-how in accounting, finance and banking practice and theory. 
• Exposure and experience in the banking industry, with sound knowledge of risks involved in lending, particularly corporate and SME lending. 
• Practical and technical knowledge of laws relating to bankers’ rights, corporate finance, security documentation and realization, appropriate Corporate Law, receivership, bankruptcy and winding up. 
• Stay abreast with the latest Economic knowledge and conditions. 
• Ability to resolve conflicts, manage crises and solve problems, withstand pressure, work fast, set priorities and organize management time among numerous accounts needing urgent attention simultaneously, with initiative, creativity, resourcefulness, analytical ability, energy and determination to execute and win. 
• Possess the ability to communicate well, both orally and in writing, and to conduct meetings (often in hostile/ confrontational circumstances and/or at very Senior Corporate/Bank levels) and focus on relevant issues.
  Possess an ability and willingness to exercise initiative, make decisions, exercise responsibility and accept accountability for actions taken and decisions made. 
• Financial engineering dexterity with a comprehensive repertoire of strategic and tactical tools. Numerous accounts needing urgent attention simultaneously, with initiative, creativity, resourcefulness, analytical ability, energy and determination to execute and win.. 

NB: Standard Chartered is committed to diversity and inclusion. We believe that a work environment which embraces diversity will enable us to get the best out of the broadest spectrum of people to sustain strong business performance and competitive advantage. By building an inclusive culture, each employee can develop a sense of belonging, and have the opportunity to maximise their personal potential.

How to Apply:

If interested in working with Standard Chartered Bank in the above portfolio, Please send us visit Web link below and review requirements and thereafter express your interest by Clicking Apply Now

Visit Jobs Page: Click Here

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5 Fresher Barclays Bank Career Jobs - Personal Bankers

Monday, February 24, 2014   Accounting Jobs in Uganda , Administration Jobs in Uganda , Banking Jobs in Uganda , Business Administration Jobs in Uganda , Finance Jobs in Uganda , Sales and Marketing Jobs in Uganda   No comments

Job Title:  Personal Banker (5 Career Jobs) - Wandegeya BA2: 00148407, Ntinda BA2: 00148384, Lira BA2: 00148389, Kabale BA2: 00146778 and Arua BA2: 00148404

Organisation: Barclays Bank

Duty Station:  Kampala, Uganda

About Barclays Africa: 

Barclays Africa encompasses Barclays Global Retail Banking, Corporate Banking, and Barclaycard operations in 10 countries organised in four geographic areas: North Africa (Egypt), East and West Africa (Ghana, Tanzania, Uganda and Kenya),  Southern Africa (Botswana, Zambia and Zimbabwe), and Indian Ocean (Mauritius and Seychelles).

Barclays Africa serves its 2.8m customers through a network of 573 branches and service centres providing a variety of traditional financial products including retail mortgages, current and deposit accounts, commercial lending, unsecured lending, credit cards, treasury and investments.

Job Summary: The Personal Banker will have the responsibility of delivering exceptional sales performance by identifying and meeting customer needs through selling & cross-selling of all Barclays Africa Retail products & services.

Key Duties and Responsibilities: 

• The Personal Banker will actively participate in specific Barclays product campaigns by ensuring that the products are explained to customers.
• Agree, meet and exceed targets for specific sales campaigns with the assigned Barclays supervisor.
• Maintain own sales performance statistics for management information usage.
• Own and manage personal product & channel sales targets to contribute towards the outlet sales objectives.
• Intuitively refer to the appropriate area of delivery for specialist product help or advice (e.g. Schemes or Home Loans) when uncertain about the product delivery or application process. Respond directly to the customer.
• Build, maintain and grow relationships with branch staff to ensure that non-sales staff refer customers to the Personal Banker when they identify a particular product or service need.
• In integrated branches, build effective relationships with Customer Advisors to ensure that they refer standard customers who become eligible for Prestige products and services.
• Complete account opening documentation together with customers and submit to the Barclays Bank Uganda Branch Manager for review before submitting to operations for processing.
• When selling loans to the Barclays Retail prestige customers, complete the financial analysis and statement review on customer accounts. Where customers do not meet the minimum criteria, advise the customer, verbally or in writing as the customer requires. Report such denials to the Branch Manager on a daily basis.
• Call customers when their accounts have been opened, generate welcome pack letters and send to customers to aid in the growth of the Barclays brand and presence.
• The Barclays Personal Banker will also ensure accuracy of each new account application, loan document, Barclaycard application and bank account mandate change. The Personal Bankers are held personally accountable for accuracy and quality of these and supporting documents that they complete and submit.
• Achieve operational rigour excellence in all aspects of procedures and processes personally undertaken to ensure green audit.
• Follow the Retail end to end account opening ensuring new accounts are authorized and KYC compliant. Escalate any items that exceed the agreed service level time lines or where there are unresolved KYC requirements, to the assigned Branch Manager.
• Comply with all general Barclays operational risk & rigour requirements e.g. KYC and anti-money laundering regulations.
• Occasionally, lend a hand to the Branch Manager to open and close cashier tills at the beginning and end of each day.
• Carry out as assigned by the Branch Manager.
• Own customer queries and complaints around account opening, loans and card applications and resolve in a timely manner. Escalate any unresolved queries, or queries not resolved in a short period of time to the Barclays Prestige Branch Manager.
• Build and grow relationships with internal service providers (Operations and KYC Helpdesk) to ensure a quick turnaround time of escalated queries and complaints.
• Direct customers to the appropriate delivery channel to meet their needs e.g. cashiers, drop boxes, ATM etc.
• Advise the Barclays customers as soon as cheque books, cards and other account items are ready for collection. Follow up with customers that have not collected the items within a reasonable time.
• Advise customers as soon as new loans are approved and encourage draw-downs on the new loans.
• When the Barclays branch is busy walk the queues- resolve quick inquires and direct customers to the correct counters.
• Restocks merchandising materials (pamphlets, forms) in the  Branch and advise the Branch Manager if supplies are running low.
• Together with the Barclays Branch Manager, open and close Prestige Cashier tills at the beginning and end of each day.
• Authorise cashier transactions above their teller limits.
• Act as cash custodian for the Prestige Branch. This involves checking cashier cash levels throughout the day, restocking cashiers or repatriating excess funds, and reordering cash from the external provider based on daily limits as set out.

Qualifications, Skills and Experience: The Barclays Bank Personal bank must possess a good first degree or diploma or relevant experience in a front-line banking sales, marketing and or service environment

How to Apply:

If you feel challenged by any of the above positions, and believe you can deliver on key deliverables as outlined above, upload your application letter, current curriculum vitae and photocopies of academic certificate to our recruitment website detail below:

Click Here -> Job Number (Type 00148407 for Wandegeya, 00148384 for Ntinda,  00148389 for Lira, 00146778 for Kabale and 00148404 for Arua)

Barclays is an equal opportunity employer that recruits, develops and promotes people on merit, and rewards outstanding performance, regardless of background and gender.

For queries contact us on 0417122453 or email: barclays.uganda@barclays.com

Deadline:  27th February, 2014

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Barclays Bank Career Vacancies - Telesales Manager Tuesday, February 18, 2014

Barclays Bank Career Vacancies - Telesales Manager

Tuesday, February 18, 2014   Banking Jobs in Uganda , Finance Jobs in Uganda , Other Jobs in Uganda , Sales and Marketing Jobs in Uganda   No comments

Job Title: Telesales Manager- BA4 - 00149243

Organisation: Barclays Bank

Duty Station:  Kampala, Uganda

Reports to: Product Manager-Assets

About Barclays Africa: 

Barclays Africa encompasses Barclays Global Retail Banking, Corporate Banking, and Barclaycard operations in 10 countries organised in four geographic areas: North Africa (Egypt), East and West Africa (Ghana, Tanzania, Uganda and Kenya),  Southern Africa (Botswana, Zambia and Zimbabwe), and Indian Ocean (Mauritius and Seychelles).

Barclays Africa serves its 2.8m customers through a network of 573 branches and service centres providing a variety of traditional financial products including retail mortgages, current and deposit accounts, commercial lending, unsecured lending, credit cards, treasury and investments.

Job Summary:  The Telesales Manager will primarily sell Barclay bank’s Retail products using telephone

Key Duties and Responsibilities: 

1. Sales to Retail Customers (60%)

• Strategy & Direction –Own and embed strategy, and provide direction to the team.
• Ensure team’s delivery of exceptional sales performance by identifying and meeting customer needs through selling & cross selling of all Barclays Africa Retail products & services to customers using the telephone.
• Manage team’s participation in specific product campaigns by ensuring that the products are explained to customers.
• Agree, meet and exceed targets for specific sales campaigns.
• Maintain team’s sales performance statistics for management information usage. 
• Own and manage team’s product & channel sales targets to contribute towards the Centre sales objectives.
• Refer to the appropriate area of delivery for specialist product help or advice (e.g. Schemes or Home Loans) when uncertain about the product delivery or application process. Respond directly to the customer.
• Build effective relationships with Centre staff to ensure that non-sales staffs refer customers to the Sales Staff when they identify a particular product or service need.
• When selling loans to Retail customers, complete the financial analysis and statement review on customer accounts. Where customers do not meet the minimum criteria, advise the customer, verbally or in writing as the customer requires. Report such denials to the Telesales Manager on a daily basis.
• Grow the performance of all Telesales Staff to ensure they achieve set targets
• Monitor & regulate ways of workings for all Telesales Sales Officers to ensure maximum time & value management
• Sampling of daily call log

2. Operational Rigour and Compliance with KYC Requirements: 20%

• Ensure accuracy of each new loan application, loan document, Barclaycard application and bank account mandate change. Telesales Staff are held personally accountable for accuracy and quality of these and supporting documents that they complete and submit.
• Achieve operational rigour excellence in all aspects of procedures and processes personally undertaken to ensure green audit.
• Follow the Retail end to end loan processing ensuring proper authorization and compliant with policy held.
• Escalate any items that exceed the agreed service level time lines or where there are unresolved requirements, to the Product Manager-Assets
• Comply with all general Barclays operational risk & rigour requirements e.g. KYC and anti-money laundering regulations.
•   Conduct snap checks as allocated by the Product Manager-Assets

3. Provision of Customer Service (10%)

• Own customer queries and complaints around account opening, loans and card applications and resolve in a timely manner.
• Escalate any unresolved queries, or queries not resolved in a short period of time to the Team Leader Sales or Manager Telesales.
•  Build relationships with internal service providers (COO, RISK, and Retail Support) to ensure a quick turnaround time of escalated queries and complaints.
• Direct customers to the appropriate delivery channel to meet their needs e.g. cashiers, drop boxes, ATM etc.
•   Ensure timely escalation to Customer Service Support Staff on any key requirements, & Service
• Ensure quality & efficient Customer service is embedded at the Centre through coaching, training & feedback.

4. Contribute to Development of the Team (5%)

• Share ample knowledge and experience with the team.
• Growth and Development of Direct Reports
•   Support Telesales officers in case of excessive workload or absence.
• Support Retail Products Team when required

5. Personal Development (5%)

• Agree annual performance objectives with the Team Product Manager-Assets  including specific sales targets.
• Pursue continued improvement in personal development by participating in development programmes and training.
• Perform any other duties as assigned.

Qualifications, Skills and Experience: 

• The Telesales Manager must hold a good first degree or diploma or relevant experience in a front-line banking sales/marketing/service environment
• Prior working knowledge of the Bank's products, services and policies including standard tariffs.
• A good understanding of overall Retail goals & objectives, including the branch's objectives growth of sales, cost control and income contribution
• Extensive exposure and understanding of the sales process
• Good working knowledge of the procedure manuals
• Prior working knowledge and understanding of relevant legislation e.g. KYC, Anti-Money laundering, banking code, service standards, health & safety standards etc
• Detailed knowledge of the bank's internal departments, systems & procedures as well as risk & rigour requirements
• Excellent planning & organisation skills
• Excellent communication skills, both verbal and written
• Good questioning skills and ability
• Excellent PC skills
• Good numeracy & analytical skills
• Excellent networking skills
• Good selling/influencing skills
• Good presentation skills
• Excellent listening skills
• Good coaching, Feedback & reviewing skills

How to Apply:

If you feel challenged by any of the above positions, and believe you can deliver on key deliverables as outlined above, upload your application letter, current curriculum vitae and photocopies of academic certificate to our recruitment website detail below:

https://barclays.taleo.net/careersection/2/moresearch.ftl?lang=en_GB

Barclays is an equal opportunity employer that recruits, develops and promotes people on merit, and rewards outstanding performance, regardless of background and gender.

For queries contact us on 0417122453 or email: barclays.uganda@barclays.com

Deadline:  20th February, 2014

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9 Customer Care Barclays Job Careers - Business Customer Advisors

Tuesday, February 18, 2014   Banking Jobs in Uganda , Business Administration Jobs in Uganda , Sales and Marketing Jobs in Uganda   No comments

Job Title:  Business Customer Advisor (9 Career Jobs) - Wandegeya BA3: 00149231, Tankhill BA3: 00149234, Mbale BA3: 00148410,  Ndeeba BA3: 00148412, Nakulabye BA3: 00149230, Luwum BA3: 00148413, Lugogo BA3: 00148414, Garden City BA3: 00148403, Busia BA3 : 00148411

Organisation: Barclays Bank

Duty Station:  Kampala, Uganda

About Barclays Africa: 

Barclays Africa encompasses Barclays Global Retail Banking, Corporate Banking, and Barclaycard operations in 10 countries organised in four geographic areas: North Africa (Egypt), East and West Africa (Ghana, Tanzania, Uganda and Kenya),  Southern Africa (Botswana, Zambia and Zimbabwe), and Indian Ocean (Mauritius and Seychelles).

Barclays Africa serves its 2.8m customers through a network of 573 branches and service centres providing a variety of traditional financial products including retail mortgages, current and deposit accounts, commercial lending, unsecured lending, credit cards, treasury and investments.

Job Summary: The Barclays Business Advisor will primarily serve as the point of small business customer contact within a small business outlet and be responsible for a portfolio of Small Business customers comprising mostly Start-Ups and  non-borrowing Small Business customers.

Key Duties and Responsibilities: 

1. Sales & Service:

• Building relationships with existing customers in order to pro-actively anticipate and address future customer needs and identify sales opportunities.
• Cross-sell appropriate customer needs related products face to face and introduce customers to appropriate product/segment specialists
• The job holder will carry out customer servicing initiatives/requirements for face to face customers to pre-determined service standards
• Works to achieve sales and service targets
• Maintain statistics and monitor progress of target reporting and personal performance
• The job will require servicing the needs of own portfolio of customers, initiating cross-selling opportunities, meeting the review requirements
• Generate customer interest in products and services and open non-personal accounts
• Act as initial point of contact for borrowing requests to be passed onto a member of management
• Deal with general complaints from Small Business customers

2. Business Management:

• Complete follow-up paperwork and undertake administration activities to ensure effective, efficient and compliant operation of the branch inc. updating customer records.
• Partake in-branch marketing, special campaigns, promotions etc
• Work in liaison with the Barclays Business Lending/Credit Scoring Team
• Plan for campaigns/marketing initiatives of sales around current promotions or initiatives to meet Small Business objectives and targets
• Support the Barclays Small Business Team business development activity 
• Responsible for ensuring adequate Customer feedback and ensuring the appreciation of the Barclays brand.
• Achievement of the set personal sales objectives for Barclays.
• Contribution to Small Business team goals over and above personal objectives
• Analysing business volume and impact of referrals.
• Feedback from other Network & Specialist colleagues in Barclays
• Management & mitigation of operational risks, and compliance with all relevant policy.
• Core of Barclays behaviours.
• Achievement of personal goals agreed with assigned Line Manager at Barclays.

Qualifications, Skills and Experience: 

• The prospective Barclays employee needs to have operated in a customer facing role where service is paramount
• Prior experience in a sales environment preferably in a banking environment.
• Possess experience in a target driven role

• Familiarity and awareness of the Barclays Banking products, tariffs and services and knowledge of bank systems relating to small businesses and personal customers
• Customer service standards
• Excellent IT literacy skills
• Sales standards in line with regulation
• Knowledge on competitor information in relation to products and services
• High personal awareness of Group Services e.g. Barclaycard, Credit Scoring Unit and Central Operations Processing
• Detailed understanding of Risk Assessment Manual requirements and Small Business risk policy
• Good working knowledge of relevant legislation

• High Commercial / business Awareness
• Excellent Relationship building skills
• Excellent interpersonal skills (effective questioning and active listening)
• Service Excellence
• High personal Drive
• Possess the ability to plan and organise
• Highly adaptable to change

How to Apply:

If you feel challenged by any of the above positions, and believe you can deliver on key deliverables as outlined above, upload your application letter, current curriculum vitae and photocopies of academic certificate to our recruitment website detail below:

Click Here -> Job Number (Type 00149231 for Wandegeya, 00149234 for TankHill,  00148410 for Mbale, 00148412 for Ndeeba, 00149230 for Nakulabye, 00148411 for Busia, 00148403 for Garden City, 00148414 for Lugogo and 00148413 for Luwum)

Barclays is an equal opportunity employer that recruits, develops and promotes people on merit, and rewards outstanding performance, regardless of background and gender.

For queries contact us on 0417122453 or email: barclays.uganda@barclays.com

Deadline:  20th February, 2014

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Tropical Bank Jobs - IT Officer

Friday, February 07, 2014   Banking Jobs in Uganda , Information Technology (IT) and Data Jobs in Uganda   No comments

Job Title: IT Officer

Organisation: Tropical Bank

Duty Station: Kampala, Uganda

About Us:

Tropical Bank was established in 1973 under the name Libyan Arab Uganda Bank for Foreign Trade and Development. Tropical Bank Limited is jointly owned by the Governments of the Republic of Uganda 0.03% and the Libyan Foreign Bank (LFB) 99.97% of Paid-up Capital.

Key Duties and Responsibilities: 

• Installing and configuring computer hardware, software, systems, networks, printers, scanners and more
• Planning and undertaking scheduled maintenance upgrades
• Responding to clients and computer users to determine the nature of problems
• Quickly resolves issues and amicably breaks them down
•  Investigating, diagnosing and solving computer software and hardware faults
• Repairing equipment and replacing parts
• Overseeing the junior engineering and technical staff
• Agreeing call-out timescales
• Obtaining replacement or specialist components, fixtures or fittings
• Ensuring compliance with health and safety legislation
• Check and verify computer equipment for electrical safety
• Maintaining records of software licences
• Managing stocks of equipment, consumables and other supplies.
• Perform any other duties and responsibilities as assigned by the supervisor.

Qualifications, Skills and Experience: 

• The Tropical Bank IT Officer should essentially possess the ideal technical skills to execute the above functions
• Advanced organizational skills
• Excellent interpersonal skills
• Good communication skills
• Exhibit high degree of patience
• Show a meticulous nature
• Highly logical mind
• High capability of working well under pressure.

How to Apply:

All suitably qualified and interested applicants who cherish a banking career in Tropical Bank should please their updated resumes via E-mail to:  Tropical Bank’s Human Resources Department: hr@trobank.com

Deadline: 10^th March 2014

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Tropical Bank Career Jobs - Public Relations (PR) Officer

Thursday, February 06, 2014   Banking Jobs in Uganda , Communications Jobs in Uganda , Other Jobs in Uganda   No comments

Job Title: Public Relations (PR) Officer

Organisation: Tropical Bank

Duty Station: Kampala, Uganda

About Us:

Tropical Bank was established in 1973 under the name Libyan Arab Uganda Bank for Foreign Trade and Development. Tropical Bank Limited is jointly owned by the Governments of the Republic of Uganda 0.03% and the Libyan Foreign Bank (LFB) 99.97% of Paid-up Capital.

Key Duties and Responsibilities:  

• The PR Officer will be planning publicity strategies and campaigns for Tropical Bank
• He / she will also be mandated to write and producing presentations and press releases
• Dealing and resolving all enquiries from the public, the press, and related organizations
• Organizing promotional events such as press conferences, open days, exhibitions, tours and visits
• Speaking publicly at interviews, press conferences and presentations
• Providing clients with information about new promotional opportunities and current PR campaigns progress
• Analysing media coverage of the Bank
• Commissioning or undertaking relevant market research
• Working in collaboration with clients, managerial and journalistic staff about budgets, timescales and objectives
• Designing, writing and/or producing presentations, press releases, articles, leaflets, ‘in-house' journals, reports, publicity brochures, information for web sites and promotional videos.
• Perform any other duties and responsibilities as assigned by the supervisor.

Qualifications, Skills and Experience:  

• The applicant should exhibit excellent communication skills both orally and in writing
• Excellent interpersonal skills
• Excellent IT skills
• Good presentation skills
• High personal initiative
• Posses the ability to prioritize and plan effectively
• Good awareness of different media agendas
• High creativity

How to Apply:

All suitably qualified and interested applicants who cherish a banking career in Tropical Bank should please their updated resumes via E-mail to:  Tropical Bank’s Human Resources Department: hr@trobank.com

Deadline: 10^th March 2014

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Intern Career Opportunity at Micro-Credit Development

Wednesday, February 05, 2014   Banking Jobs in Uganda , Business Administration Jobs in Uganda , Finance Jobs in Uganda , NGO - Non-Government Organisations Jobs in Uganda   No comments

Job Title: Intern

Organisation: Micro-Credit Development

Duty Station: Entebbe, Uganda

About Project:

This project offers motivated interns the opportunity to gain hands-on micro-credit and business training experience to kick-start a career in international development. The organisation you will be working for was set up over two years with the aim of encouraging growth in rural communities. Micro business loans are given to single mothers or widows to start income-generating businesses, which helps them rise out of poverty and create positive living conditions for themselves and their families.

The project finds community members who are not working, trains them in basic business management skills and gives them micro-loans to start a business of their choice. The members are put in a group of six who are meant to support each other in finding solutions to the challenges facing their businesses. For the cooperative business projects the members are encouraged to work as a group towards the creation of one product or service, such as a cooperative bakery.

Since its inception the project has assisted over fifteen individual female-led rural households. In addition, over twenty households have benefited from a co-operative piggery project. The organisation is currently working on a 30 member co-operative solar bakery project that will be located on an isolated island in Lake Victoria. This is an ambitious and growing project and your contribution can help make a tangible difference in poor communities.

Job Summary: The Intern will be tasked to work with our local staff to hold meetings with the micro-loan members, visit and assess progress of their businesses, and discuss business challenges and solutions. In addition, he/she will assist in the identification of skills which may be required for the better running of their businesses, assess other women's groups that may benefit from the project, and raise awareness of the projects aims.

Key Duties and Responsibilities: 

• The Intern will be assisting in programmes that provide credit assistance for self-help savings, sound banking policies for the poor, and revolving funds for those in need.
  He /she will also be coordinating meetings and training sessions for NGOs which assist poor communities to build up savings, credit and form linkages with banks.
• Offering support to village self-help groups to independently develop financial institutions to manage profit-making programs and activities.
• The Intern will be creating workshops to introduce the concept of micro-credits and micro-finance to new communities.
• Elaborating business plans and facilitate access to micro-credit by working with local communities.
• Offering administrative support.

You will also get to share your time with the HIV/AIDS education project. This involves educating the women about the various ways of preventing the spread of HIV, mobilising them for HIV testing, giving out free condoms and encouraging them to pass the information on to their male family members and partners.

You will be met at Entebbe international airport in Kampala by a project representative and taken to the project location to begin your placement, after a full orientation to Kampala.

Qualifications, Skills and Experience:  The applicant should exhibit high enthusiasm and interest in working in the micro finance sector

You will stay in accommodations near to the project, which you will share with other participants during your stay.

You will have access to a fully equipped kitchen and clean bathroom.

The friendly coordinators and staff will do their best to make sure you are comfortable and safe.
Fluency in conversational English
Full travel & medical insurance
Necessary vaccinations
 Necessary flights & visas 

Benefits after Internship:

• Skills in collaborating with local staff to improve access to micro-credit for entrepreneurs striving to improve their economic well-being
• Practical experience in holding meetings, discussing business plans and offering lines of credit
• Opportunities for economists, development professionals and students
• Opportunities for dissertation research

What's Included: Project Fee includes all food, accommodation, airport pickup, orientation, 24-hour support and integration into the project. We charge a flat, one-off Placement Fee of £295 GBP per person per project. This covers our costs for promoting the project and providing our services. We offer full pre-departure support (for all necessary flights, visas and vaccinations) and on-going assistance throughout your placement.

How to Apply:

If you so desire to seize this internship opportunity, please visit web link below to visit recruitment website

Click Here

Deadline: Monday, 10^th February 2014.

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NC Bank Career Jobs - Head of Corporate Banking

Tuesday, February 04, 2014   Banking Jobs in Uganda , Business Administration Jobs in Uganda , Finance Jobs in Uganda , Management Jobs in Uganda   No comments

Job Title: Head of Corporate Banking

Organisation: NC Bank Uganda

Duty Station: Kampala, Uganda

Reports to: Head of Business

About NC:

The principal mission of NC Bank Uganda Limited is to be the leading financial services provider to our target market whilst being committed to the highest standards of service and exceeding our stakeholder's expectations. The Bank is a wholly owned subsidiary of NIC Bank Limited, Kenya; it started operations in June 2012 as a fully licensed commercial bank.

Key Duties and Responsibilities:  The Head of Corporate Banking will be charged with ensuring NC Bank’s corporate banking activities sore beyond its competitors.

• Take lead of a team of Relationship Managers in serving corporate customers.
• Offering customers with competitive products and services so as to make NC Bank their preferred Bank of choice.
• Ensuring strict adherence to credit policies, KYC/AML requirements and all relevant banking regulations
• Responsible for ensuring that the business unit's performance is in line with budget expectations.

Qualifications, Skills and Experience: 

• The applicant must hold a good bachelor’s degree from a recognised university. An MBA will be an added advantage.
• Possess a good understanding of lending principles, regulations and the inherent risks in advancing various types of credit facilities both in theory as well as from practical experience.
• Must have a commanding knowledge of the requirements of businesses and companies operating in Uganda
• Possess at least five years’ experience in commercial banking three of which must have been at management level in Corporate Banking.b

How to Apply: 

All suitably qualified and interested candidates who match the above competencies should please send their applications together with updated CVs indicating 3 key references, academic transcripts and testimonials to the: Human Resource Officer at NC Bank Uganda Limited, Plot 4/6 Rwenzori Towers P.O. Box 28707, Kampala, Uganda or via email: HR@nc-bank.com

NB: Only short listed candidates shall be contacted.

Deadline: Friday, 14^th February, 2014.

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A-Level Certificate Barclays Bank Careers - Sales Manager LGs

Monday, February 03, 2014   Banking Jobs in Uganda , Business Administration Jobs in Uganda , Finance Jobs in Uganda , Sales and Marketing Jobs in Uganda   No comments

Job Title: Sales Manager LGs BA3 - 00102189

Organisation: Barclays Bank

Duty Station:  Kampala, Uganda

Reports to: Head of Institutional Banking

About Barclays Africa: 

Barclays Africa encompasses Barclays Global Retail Banking, Corporate Banking, and Barclaycard operations in 10 countries organised in four geographic areas: North Africa (Egypt), East and West Africa (Ghana, Tanzania, Uganda and Kenya),  Southern Africa (Botswana, Zambia and Zimbabwe), and Indian Ocean (Mauritius and Seychelles).

Barclays Africa serves its 2.8m customers through a network of 573 branches and service centres providing a variety of traditional financial products including retail mortgages, current and deposit accounts, commercial lending, unsecured lending, credit cards, treasury and investments.

Job Summary: The Barclays Sales Manager will primarily sell Barclays Africa Retail business products to walk-in customers to the branch, actively go out and recruit new customers. He/she will support Local Business Development managers during the account opening process for new business and cross sales. 

Key Duties and Responsibilities:   

1. New Business Development 50%

• Increase product penetration for the customers under management by reviewing their portfolio to determine potential cross sells and proactively recommend new products to customers.
• Create customer proposals based on the needs analysis and follow through the sales process.
• Refer to the relevant product area for specialist product help or advice (e.g. Asset Finance) when uncertain about the product delivery or application process. Respond directly to customers with the details.
• Achieve agreed sales targets for new accounts, cards, assets and liabilities, through a proactive calling program to Business Club customers.
• Carry out regular face-to-face customer visits and arrange focused social events and individual entertainment.
• Recruit new customers into the Business Club and manage the Business Club relationship once they become members. This includes following up on outstanding club fees, providing input to seminars and trips arranged for customers, and ensuring a high level of customer retention in the club.
• Interface with the Business Club Coordinator during the event planning for monthly or bi-monthly events including providing the invitation list, the theme for the event and identifying potential speakers.
• When customer wish to exit the Business Club, conduct exit interviews to determine the reasons for departure and feed these back to the Business Development Manager.
• On a regular basis, interface with the Vehicle and Asset Finance team, to ensure that product knowledge is kept up to date and that all opportunities are followed up.
• Update the customer database with customer demographics.
• When interfacing with business owners, identify potential opportunities for the owners to become Prestige or Premier Customers and ensure that leads are passed on the Affluent Segment for follow-up.
• Arrange introductions for the Premier or Prestige team where appropriate.
• Continuously monitor utilisation of credit facilities.
• Identify and resolve under-utilisation by contacting customers to determine the reasons and escalating service issues.
• Review the local media to identify potential target market customers.
• Manage own calling programmed, including identifying names to call on in a particular month and setting up the meetings.
• Get advice from the Business Development Manager if required.
• On a monthly basis, compile a report on the calling programmed for the month and personal sales progress against the targets as agreed. Present the report to the Business Development Manager.
• Participate in product campaigns that apply to Small and Medium Enterprises by ensuring that the products are explained to customers.
• Conduct a detailed needs analysis for potential customers to determine which products would suit their business requirements.

2. Relationship Building   20%

• Increase product penetration for existing customer base by reviewing their portfolio to determine potential cross sells and proactively recommend new products to customers. Business Customer Advisors are expected to service a portfolio of up to 1000 customers.
• Update the customer database with customer demographics.

3. Compliance / KYC   20%

• Complete account opening documentation together with customers and submit to the Branch Manager or Team Leader for final review before submitting to operations for processing. Business Customer Advisors are however held personally accountable for accuracy and quality of these and supporting documents that they complete and submit.
• Achieve operational rigour excellence in all aspects of procedures and processes personally undertaken to ensure green audit.
• Follow the end to end account opening ensuring new accounts are authorised and KYC compliant.
• Escalate any items that exceed the agreed service level timelines or where there are unresolved KYC requirements, to the Business Development Manager or Branch Manager or Head Of SME..
• Comply with general Barclays operational risk & rigour requirements e.g. KYC and anti-money laundering regulations.
• Conduct snap checks as allocated by the Business Development Manager.
• Sign customer contracts on behalf of the bank once the contents have been agreed by all internal parties in accordance with current procedures.
• Approve manual transactions sent by customers to the branches prior to the payments being released.

4. Risk Interface   10%

• Initiate credit applications for new and existing customers by completing the documentation with customers, completing the required financial analysis and submitting applications to Retail credit for approval.
• Collect securities documentation from customers ensuring that the securities meet Barclays standards and any specific requirements depending on the facilities offered to the customer.
• Check all such documentation before submitting to the back office.

Qualifications, Skills and Experience:  

• The applicant must possess at least an Advanced Level certificate or equivalent with good pass in Mathematics and English.
• At least a year's experience in a front-line banking sales/marketing/service environment
• Excellent planning & organisation skills
• Banking product sales experience is preferred but not required.
• A good first degree in Banking or Commerce is preferred but not required.
• Excellent communication skills, both verbal and written
• Good questioning skills
• Good PC skills
• Good numeracy & analytical skills
• Excellent networking skills
• Good selling/influencing skills
• Good presentation skills
• Listening skills
• Knowledge of the Bank's products, services and policies including standard tariffs.
• Detailed understanding of overall Retail goals & objectives, including the branch's objectives growth of sales, cost control and income contribution
• Comprehensive understanding of the sales process
• Working knowledge of the procedure manuals
• Good working knowledge and understanding of relevant legislation e.g. KYC, Anti-Money laundering, banking code, service standards, health & safety standards etc
• Comprehensive knowledge of the bank's internal departments, systems & procedures as well as risk & rigour requirements
• Past experience in dealing with local business loan applications.
• Detailed understanding of competitor products and services in the SME segment.

 How to Apply:

If you feel challenged by any of the above positions, and believe you can deliver on key deliverables as outlined above, upload your application letter, current curriculum vitae and photocopies of academic certificate to our recruitment website detail below:

https://barclays.taleo.net/careersection/2/moresearch.ftl?lang=en_GB

Barclays is an equal opportunity employer that recruits, develops and promotes people on merit, and rewards outstanding performance, regardless of background and gender.

For queries contact us on 0417122453 or email: barclays.uganda@barclays.com

Deadline:  6th February, 2014

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