SINFA Careers - Human Resource Officer/Personal Assistant

Friday, March 21, 2014   Administration Jobs in Uganda , Human Resources ( HR ) Jobs in Uganda   No comments

Job Title: Human Resource Officer and Personal Assistant

Organisation: SINFA

Duty Station: Gulu, Uganda

About SINFA:

SINFA is a Ugandan for profit social enterprise offering commercial telecommunications and outsourcing services to address the needs of the local communities in Northern Uganda. SINFA is part of the International Development Project Internet Now! That has a direct focus on services providing employment and income to community members through internet technologies. With its headquarters in Gulu, the company has set up internet connected centers in various parts of northern Uganda, forming a social enterprise following an innovative business model.

Job Summary: The Human Resource Officer and Personal Assistant will oversee the human resource function of the company in compliance with regulations and also provide administrative support to Senior Management

Key Duties and Responsibilities: 

1. General:

• Determine staffing numbers, skills and needs required to meet SINFA’s objectives.
• Analyze skills and qualities required for each job and develop job descriptions and person specifications
• Manage and assist in the recruitment of staff and prepare reports including posting job adverts
• Conduct training needs analyses in liaison with line managers
• Plan and where necessary deliver training to staff including induction of new staff
• Assist management understand and implement the HR policies and procedures and enforce code of conduct
• Administer payroll, leave and any other benefits.
• Maintain up to date and accurate employee records and personnel files.
• Support management in addressing grievances and implementing disciplinary procedures
• Administer, interpret and advise on labor law and ensure the company is operating in compliance with the labour laws
• Assist in drawing plans for future personnel needs and help implement any organizational changes
• Oversee and enforce employee services such as Counselling and Health and Safety in the work place.
• Responsible for contracting staff
• Managing staff performance, evaluations and appraisals

2. Administrative:

• Organize and attend meetings and ensure that the CEO is well prepared for meetings
• Document and           provide general
• assistance to the CEO during meetings and presentations
• Prepare letters, presentations and reports
• Manage incoming and outgoing mail and often, any correspondences on behalf of the CEO
• Organize and maintain diaries
• Implement and maintain administrative systems and filing
• Screening phone calls, enquiries and requests and handle them when appropriate.
• Meet and greet visitors at all levels of seniority
• Carry out research when necessary and present findings
• Make travel and accommodation arrangements
• Liaise with clients, service providers and staff as required

Qualifications, Skills and Experience: 

• The ideal candidate should possess a Bachelor’s Degree in Human Resource Management or a relevant field.
• The applicant should hold a Post Graduate qualification in People Management or Stenography
• At least three years relevant work experience.
• Good working knowledge of database, spreadsheet and word processing packages
• Excellent oral and written communication skills
• Demonstrable planning and organizational skills
• Be able to observe confidentiality Good working knowledge of Employment Act and Labour laws
• Past experience of working in Northern Uganda will be an added advantage
• Excellent team building skills
• Previous experience in managing contract staff
• Knowledge of HR Management Systems is an added advantage
• Possess the ability to Persuade and Influence
• Ability to Plan and Organize
• Ability to Follow Instructions and Procedures
• Ability to Adapt and Respond to Change

How to Apply: 

All suitably qualified candidates should send their application letters and updated CVs to jobs@sinfauganda.co.ug

NB: Please DO NOT attach any other documents, it is not a requirement at this point.

Deadline: Friday 28th March, 2014 by 5.00pm

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NGO Careers - Program Manager at Agency for Technical Cooperation and Development (ACTED)

Thursday, March 20, 2014   Economics Jobs in Uganda , Engineering Jobs in Uganda , NGO - Non-Government Organisations Jobs in Uganda , Social Sciences Jobs in Uganda   No comments

Job Title:  Program Manager
Organisation: Agency for Technical Cooperation and Development (ACTED)

Duty Station: Gulu, Uganda

Reports To: ACTED Area Coordinator

About ACTED:

ACTED is an independent international, private, non-partisan and non-profit organization that operates according to principles of strict neutrality, political and religious impartiality, and non discrimination. ACTED was created in 1993 to support populations affected by the conflict in Afghanistan. Based in Paris, France, ACTED now operates in 32 countries worldwide, with over 200 international and 4000 national staff. ACTED has a 110 million € budget for over 370 projects spanning 8 sectors of intervention; including emergency relief, food security, health promotion, economic development, education & training, microfinance, local governance & institutional support, and cultural promotion. For more information, please visit our website at www.acted.org.

Key Duties and Responsibilities: 

• Offer technical direction and oversight from project implementation through life cycle duration
• Supervision of all program technical team.
• Develop maintain, and sustain strong relationship with all relevant stakeholders and project teams
• Steer the implementation of the project and all relevant follow up
• Manage project finances, pipelines and planning
• Liaise with all internal and external counterparts on the project;
• Assess the activities undertaken and ensure efficient use of resources;
• Establish clear timeline of reports to be submitted to project Donors;
• Responsible for all donor reporting
• Draft narrative reports and contribute to the development of financial reports through regular budgetary follow up;
• Ensure adherence to ACTED processes and procedures.
• Ensures compliance with contractual obligations and achievement of project scope of work and financial goals 

Qualifications, Skills and Experience: 

• The ideal candidate should possess a Master’s degree in civil engineering, economics or social science discipline
• Five or more years’ experience in managing large complex infrastructure programs preferably within an African context
• Demonstrated ability to quickly and effectively assemble and manage a highly-skilled, interdisciplinary team; ability to effectively collaborate and coordinate with and lead a broad range of governmental and non-governmental actors; the ability to manage high-profile and politically sensitive programs.
• Possess the ability to organize and coordinate multiple projects and ensure completion of requisite milestones within established deadlines;
• Excellent organizational, interpersonal and project management skills
• Possess an excellent track record in managing large teams effectively
• Strong communications and interpersonal skills with evidence of ability to interact with a wide range and level of stakeholders (government, private sector, NGOs).
• Past experience leading collaborative efforts with multiple stakeholders
• Demonstrated ability to manage multiple projects and priorities
• Excellent conceptual, analytical and writing skills
• Excellent oral I written communication skills
• Excellent Report writing skills
• Highly proficient in English.

Job Terms and Conditions:

Salary defined by the ACTED salary grid; educational level, expertise, hardship, security, and performance are considered for pay bonus

7Additional monthly living allowance

Free food provided + housing allowance

Transportation costs covered, including additional return ticket + luggage allowance

Provision of medical, life, and repatriation insurance + retirement package

How to Apply:

If you are interested in working with ACTED as the Program Manager,  please send, in your application in English with a cover letter, CV, and three references to uganda.jobs@acted.org,

Deadline: 23^rd March 2014

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3 Mechanical Technician Vacancies at Ministry of Works and Transport

Friday, March 14, 2014   Engineering Jobs in Uganda , Government Jobs in Uganda   No comments

Job Title: Mechanical Technicians (3 Career Vacancies)

Organisation: The Ministry of Works and Transport

Duty Station:  Jinja, Gulu and Mbarara, Uganda

About Us:

The Ministry of Works and Transport operates three Regional Mechanical workshops, namely: Bugembe Workshop located in Jinja District, Mbarara Workshop located in Mbarara District and Gulu Workshop located in Gulu District.

The Regional Mechanical workshops are mandated to perform the following functions:-

• Conduct major repair of District and Urban Roads equipment including motor graders, bulldozers, wheel loaders chain loaders, vibratory rollers, hydraulic excavators, bitumen boilers and sprayers, trucks etc.
• Conduct major repair of their (Workshops) core equipment and vehicle
• Render technical support and build human resource capacity of the Districts and Urban Local Governments.
• Provide services of specialized equipment to the local Governments such as crane trucks, low loaders, mobile workshops etc.

Key Duties and Responsibilities: 

• Execute repair and all types of maintenance of heavy and light road equipments
• Oversee and advise on the right techniques of executing works.
• Assist in preparation of periodic progress reports for work
• Render technical support in ensuring compliance and adherence to health and safety procedures and practices in the workshop
• Perform any other duties as may be assigned from time to time

Qualifications, Skills and Experience: 

• The Mechanical Technician must possess an ordinary diploma or its equivalent in Automotive and Power Mechanical Engineering.
• At least three years’ experience in the area of repair and maintenance of road construction equipment
• Computer literacy skills will be an added advantage.

How to Apply: 

All suitably qualified candidates should send their duly filed applications, download here, to the Principal Human Resource Officer, Ministry of Works and Transport,  Plot 57/59 Jinja Road Kampala. Uganda

Deadline: 28^th March 2014 by 5pm.

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Several No Experience Female Senior Credit Officers at BRAC International

Friday, February 14, 2014   Business Administration Jobs in Uganda , Economics Jobs in Uganda , NGO - Non-Government Organisations Jobs in Uganda , Other Jobs in Uganda   No comments

Job Title: Senior Credit Officers (Female Only) – No Experience

Organisation: BRAC

Duty Station: Lira, Soroti, Gulu, Fort portal, Arua/Koboko, Rukungiri or Kabaale, Uganda

About BRAC:

BRAC, one the largest Non-Governmental Development Organization in the world, working in a number of countries in Africa and Asia on poverty alleviation Programs, is registered in Uganda as BRAC Uganda. The organization implements integrated development approach combining Education, Health, Agriculture, Livestock, Adolescent Empowerment, and Micro finance.

Job Summary: The Senior Credit officers will be subject to attend a Branch Manager Trainee examination process after three months of joining. Selected Branch Manager Trainee will be given official and field training. After successful completion of 6 months probation period, they will be given the responsibility of respective Branch in the capacity of Branch Manager, while those who will be unsuccessful with the trainee interviews will continue working as senior Credit officers.

Key Duties and Responsibilities: 

• Responsible for Group formation in field/village level
• In charge of Right borrower selection and loan disbursement
• Perform loan appraisal ,disburse Loan and realize
• Prepare weekly and monthly reports as required and submit On time
• Maintain office discipline and work according to organization rules and regulations

Qualifications, Skills and Experience: 

• The Credit Officer should hold a good Bachelor’s degree with a minimum 2^nd class upper division in Development Studies, Economics,Commerce, Business Administration or Statistics from a recognized Institution
• Excellent communication, interpersonal and team building skills
• Demonstrated ability to coordinate and work with staff

Age: 30 years and below

NB: All interested candidates MUST be individuals who are fluent in the local languages of the following places/areas: Lira, Soroti, Gulu, Fort-portal, Arua/ Koboko or Rukungiri /Kabaale languages and should be coming from specifically the above named places.

How to Apply: 

All suitably qualified and interested candidates who meet the above requirements, must send their application letters, Curriculum Vitae (including bio-data as : Date of birth. Education qualification, language proficiency, work experience and at least two professional references), photocopy of academic papers, 2 copies of colored passport size photographs, LCI letter and a day time contact number to BRAC Uganda-HRD, P.O Box 31817 (Clock tower), Plot 90, Busingiri Zone, Off Entebbe Road, Nyanama , Kampala, Uganda.

Deadline: 21st February, 2014 

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2 Community Based Officer Careers at Straight Talk Foundation (STF)

Tuesday, February 11, 2014   NGO - Non-Government Organisations Jobs in Uganda , Social Sciences Jobs in Uganda   No comments

Job Title: Community Based Officer - (2 Job Vacancies)

Organisation: Straight Talk Foundation (STF)

Project Name: African Youth Empowerments and development Initiative

Funding Source: US Department of Labor (USDOL)

Duty Station:  Jinja and Gulu, Uganda

Reports to: Education Specialist and Training Specialist

About STF: 

Straight Talk Foundation is a health and development communication NGO, targeting young people with programs aimed at strengthening access to sexual & reproductive health (SRH) information and service delivery in Uganda. The Main Offices are located at plot 4 Acacia Avenue Kololo. Straight Talk Foundation in partnership with World Education Inc /Bantwana Initiative seeks qualified persons to provide technical support for a US Department of Labor (USDOL) program for African Youth Empowerments and development Initiative in Uganda. The 4 year project targets vulnerable youth ages 15 to 18 and promotes education and vocational training and descent work opportunities to youth of appropriate age.

Job Summary: The Community Based Officer will purpose to primarily improve the capacity of youth structures in communities of Bugiri, Iganga, Lira and Gulu through promoting access to education and vocational training and descent work opportunities to youth of appropriate age.

Key Duties and Responsibilities: 

• Oversee community work projects and supervise activities assigned.
• Ensure that all records relating to work supervision are accurate and completed in accordance with organizational requirements.
• Prepare short updates on area reports on the youths
• Carrying out targeted follow up and monitoring of youths targeted groups
• Perform mapping of youths who will be part of the program
• Perform any other duties assigned by the supervisor

Qualifications, Skills and Experience: 

• The Community Based Officer should possess a bachelor’s degree in; social work and social administration, Development Studies, Guidance and counseling, and related fields from a recognized institution
• Prior experience in Child protection, psychosocial support and working with OVC and other vulnerable groups is needed especially youths.
• Significant experience in documentation, reporting and records management is a requirement.
• Excellent interpersonal skills
• Basic computer literacy skills
• Flexibility and willingness to adjust to changing responsibilities.
• Possess the ability to speak the local language is an added advantage

How to Apply: 

All candidates who are suitably qualified to work with Straight Talk Foundation should send their application letters with detailed CV indicating three professional references to: Human Resources Manager by email: straighttalkjobs@gmail.com or hand deliver to the

Straight Talk Foundation Office located at Plot 40, Acacia Avenue, Kololo, Uganda.

NB: Only short listed candidates will be contacted.

Deadline: 14^th February, 2014 by 05:00pm

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2 USDOL Career Jobs - Monitoring and Evaluation (M&E) Coordinators at Straight Talk Foundation (STF)

Tuesday, February 11, 2014   Monitoring and Evaluation Jobs in Uganda , NGO - Non-Government Organisations Jobs in Uganda , Other Jobs in Uganda   No comments

Job Title: Monitoring and Evaluation (M&E) Coordinator - (2 Career Positions)

Organisation: Straight Talk Foundation (STF)

Project Name: African Youth Empowerments and development Initiative

Funding Source: US Department of Labor (USDOL)

Duty Station:  Jinja and Gulu, Uganda

Reports to: M&E Specialist

About STF: 

Straight Talk Foundation is a health and development communication NGO, targeting young people with programs aimed at strengthening access to sexual & reproductive health (SRH) information and service delivery in Uganda. The Main Offices are located at plot 4 Acacia Avenue Kololo. Straight Talk Foundation in partnership with World Education Inc /Bantwana Initiative seeks qualified persons to provide technical support for a US Department of Labor (USDOL) program for African Youth Empowerments and development Initiative in Uganda. The 4 year project targets vulnerable youth ages 15 to 18 and promotes education and vocational training and descent work opportunities to youth of appropriate age.

Job Summary: The Monitoring and Evaluation (M&E) Coordinator will be responsible for the establishment and implementation of an effective and efficient system to monitor progress, impacts and successes of project activities and performance at all levels of the program.

Key Duties and Responsibilities: 

• Assist the M&E specialist to analyze proposals and work plan to identify the results framework, potential indicators, relevant and applicable baseline and routine data collection strategies and methodologies, and resources needed to successfully implement an M&E strategy;
• Perform field visits to design performance monitoring/management plans.
• Offer on-going support to partners and other stakeholders as needed.
• Update PMPs and draft project M&E reports;
• Work closely with the project technical team to monitor program progress in terms of USDOL compliance requirement of results and indicators;
• Carry out required data collection and analysis to support project routine quarterly reports to USDOL;
• Designing and managing beneficiary monitoring tools and database systems;
• Work with M&E specialist and external evaluation team to plan and manage baseline, and end of project surveys, including designing data collection tools, and ensuring data quality.
• Ensure M&E information and resources are current, available for staff, and widely disseminated
• Perform other duties as assigned by the Monitoring and Evaluation Specialist and submit timely reports adequately.

Qualifications, Skills and Experience: 

• The applicant must hold a good bachelor’s degree in statistics, social sciences or related field. Master degree is an added advantage;
• At least three years’ professional experience in an M&E position responsible for implementing M&E activities.
• Significant experience designing and managing beneficiary monitoring and database systems;
• Prior experience in strategic planning and performance measurement, including indicator selection, target setting, reporting, database management, and developing M&E and/ performance monitoring plans;
• Prior working experience developing and refining data collection tools;
• Fluency in English with strong written and oral communications skills.
• Knowledge of additional local languages is an added advantage;
• Excellent analytical and inter-personal skills;
• Excellent reporting and presentation skills:

How to Apply: 

All candidates who are suitably qualified to work with Straight Talk Foundation should send their application letters with detailed CV indicating three professional references to: Human Resources Manager by email: straighttalkjobs@gmail.com or hand deliver to the

Straight Talk Foundation Office located at Plot 40, Acacia Avenue, Kololo, Uganda.

NB: Only short listed candidates will be contacted.

Deadline: 14^th February, 2014 by 05:00pm

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Job: Senior Officer – Youth Skills Enhancement Project

Job Description

Senior Officer – Youth Skills Enhancement Project (YSEP) – (1) position)

Duty Station; Gulu

Job Purpose:

The Senior Officer is responsible for operationalising the Youth Skills Enhancement Project (YSEP). He/she will be involved in the project planning, implementation, capacity enhancement, monitoring and evaluation as well as reporting both internally (within SCI) and externally (for/with partners). The officer is responsible for execution of the project interventions both directly and working closely with implementing partners. The Senior Officer may be called upon as and when necessary to support the emergency team in cases of humanitarian crisis.

Academic back ground and Experience;

-    Minimum of a Bachelors’ Degree in Social Work, Social Sciences, Development Studies, Education particularly Non Formal education and/or any related field. Post-graduate training in project planning & management, monitoring and evaluation, or related field is an added advantage
-    At least 3 years of accrued working experience with an international NGO dealing with child and/or youth-focused interventions.

How to Apply

Application letters with detailed CV indicating 3 referees, two of whom should have been direct supervisors should be submitted to: The Director of Human Resources & Administration Save the Children Plot 68/70, Kira Road P. O. Box 12018, Kampala Or on email: uganda.recruitment@savethechildren.org Important to note: - Testimonials/certificates should not be attached to applications that are submitted online. - The closing date for receiving applications is 6 December 2013. Candidates are therefore encouraged to apply at the earliest opportunity. We work with children, communities and governments all over the world and we believe in the right person for the job regardless of where you come from and how you identify yourself. We need to keep children safe so our selection process reflects our commitment to ensuring that only those who are suitable to work with children are considered for these posts. All successful applicants will therefore be required to complete a Police Check and must sign onto our Child Safeguarding Policy and organizational Code of Conduct.

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Job: Senior Officer, Education – (8) positions)

Job Description

Duty Station; Nakasongola (1), Gulu (1) and Moroto (6)

Job Purpose:

The job holder is responsible for providing ongoing capacity support and coordination of the project partners with project planning, implementation, monitoring & evaluation and reporting. The officer is responsible for execution of the project interventions both directly and working closely with implementing partners. The Senior Officer may be cailed upon as and when necessary to support the emergency team in cases of humanitarian crisis.

Academic back ground and Experience;

-    Minimum of a Degree in Humanities or a relevant discipline. Additional or post graduate qualification in Early Childhood Care and Development, and Basic Education is an added advantage

-    At least 3 years progressive experience in programme development and management with INGOs.

How to Apply

Application letters with detailed CV indicating 3 referees, two of whom should have been direct supervisors should be submitted to: The Director of Human Resources & Administration Save the Children Plot 68/70, Kira Road P. O. Box 12018, Kampala Or on email: uganda.recruitment@savethechildren.org Important to note: - Testimonials/certificates should not be attached to applications that are submitted online. - The closing date for receiving applications is 6 December 2013. Candidates are therefore encouraged to apply at the earliest opportunity. We work with children, communities and governments all over the world and we believe in the right person for the job regardless of where you come from and how you identify yourself. We need to keep children safe so our selection process reflects our commitment to ensuring that only those who are suitable to work with children are considered for these posts. All successful applicants will therefore be required to complete a Police Check and must sign onto our Child Safeguarding Policy and organizational Code of Conduct.

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Job: Office Assistant (2 Vacancies)

Organisation: Uganda Management Institute (UMI)
Duty Station: Gulu and Mbale, Uganda
Salary Scale: UM 8b
Reports to: Centre Administrators
Deadline: Friday 6th, December 2013 by 5.00pm


About UMI:
Uganda Management Institute (UMI) is a Management Development Institution with a mission “To Excel in Developing Practical and Sustainable Administration, Leadership and Management Capacity”. It provides management training, consultancy and research services in response to the demands of the public, private, and NGO sectors. In addition to short performance improvement management skills development courses, the Institute offers high quality career development management courses at Certificate, Diploma, Postgraduate Diploma and Higher Degree Levels. The Institute’s activities are currently carried out at the main campus in Kampala and its Outreach Centers in Mbarara, Gulu and Mbale.


Key Duties and Responsibilities:
Providing support for Secretarial services including collecting and delivering documents, photocopying and collecting stationery from the stores
Ensuring office refreshments are served on a regular schedule
Ensuring office and lounge furniture is cleaned on a regular basis
Performing other duties as may become necessary for the smooth running of the Department or Institute as a whole


Qualifications, Skills and Experience:
The applicant should possess an O-Level Certificate with a pass in English
Certificate in Office Management or its equivalent
Two years relevant experience in a busy organization handling similar assignments


Job Terms: All successful candidates will, on being confirmed in appointment, be offered five-year renewable contracts, a competitive basic salary complemented by housing allowance, medical allowance, transport allowance and an attractive gratuity scheme. Staffare also provided with support for continuous personal development.


How to Apply:
Hard copies of applications with comprehensive typed CVs, two passport size photos, certified copies of transcripts and certificates together with the applicant’s telephone contact, names, addresses and telephone numbers of three referees should be received at the address below;
The Human Resource Manager
Uganda Management Institute
Plot 44 - 52 Jinja Road
P. O. Box 20131, Kampala. Uganda.
Tel: 259722/ 265139/ 265140/265138

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Job: Monitoring and Evaluation Specialist

Location: Gulu

Deadline: December 6, 2013 - 5pm

Tulane University seeks a qualified Monitoring and Evaluation Specialist for the USAID funded Northern Uganda -Health Integration to Enhance Sen/ices (NU-HITES) project to be based in Gulu, Uganda. NU-HITES aims to increase the availability and demand for essential health services in 15 districts while strengthening and improving the quality of Northern Uganda’s health system.

Key Results/Specific Responsibilities:

Data collection and analysis: Work in collaboration with program staff and government officials to collect, manage, and analyze data from project activities, and assist in document preparation for large-scale surveys.

Facilitation of stakeholder inputs and results dissemination: Facilitate the participation of key stakeholders in the design, implementation, and interpretation of data collected for project M&E.

Documentation/Reporting: Generate routine project performance and other M&E reports for submission to USAID.

Data Quality and Indicator Development: Provide data quality assessments as required by ADS 203. Update the project Performance Monitoring Plan (PMP), to reevaluate and develop necessary indicators.

Capacity Building: Implement trainings of NU-HITES staff, district officials, health workers on data management and use.

Supervise a team of M&E staff at project headquarters and in three sub-regional offices.

Qualifications, Experience and Skills:

Graduate degree (Ph.D. preferred) in public health, demography, sociology, economics or a related discipline.

At least 8 years of experience in monitoring and evaluations of international health and development programs.

Demonstrated experience in monitoring and evaluation of health Interventions.

Experience in data collection and analysis, including large population surveys, LQAS, facility-based assessments, client exit interviews, focus group discussions, key informant interviews.

Experience working with local governments, NGOs or health care providers in Eastern Africa

Experience with USAID-funded projects and ADS 203 – Performance Monitoring and Evaluation.

Excellent communication skills, both verbal and written, including fluency in English.

Strong working knowledge of MS Office, statistical software applications, especially Stata and SPSS.

Ability to work cooperatively/effectively with others of diverse personalities, education & cultural background.
Ability to work and make decisions independently.

How to apply: 

Qualified candidates submit electronic copies of letters of application and CV. Contact telephone numbers, relevant certificates, names and contact details of three references to: The Principal Investigator Tulane University Email: phutchin@tulane.edu

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Job: Programme Specialist

Purpose of the post:
Under the guidance of the Chief Zone Office, the incumbent will be responsible for the planning, implementation, monitoring and evaluation of programme activities related to achieving results for children in the selected group of districts. The incumbent will provide technical advice and assistance and capacity building programmes to UNICEF Partners; Analyze and evaluate data and take corrective action when necessary, to meet programme/project objectives; Participate in the development of the work plan, ensuring compliance with specific assigned objectives; Coordinate supply and non-supply assistance and ensure proper and timely accountability; Participate in inter-sectoral collaboration with other programmes; Prepare the sectoral documents and write Programme Status reports as required:
Required Qualifications, Competencies and Attributes
•    Advanced university degree in any of the following: Social Sciences, Public Administration, International Relations, Business Administration, Public Health, Education, or other fields related to the work of UNICEF.
•    Five years of progressively responsible professional work experience in social development, project administration, monitoring and evaluation, some at international level.
•    Proven ability to work under pressure in stressful/ difficult conditions.
•    Fluency in English is required and strong written and verbal communications skill therein strongly desirable.
•    Core Values (Required): Commitment; Diversity and Inclusion; Integrity
•    Core Competencies (Required): Communication; Working with People; Drive for Results
•    Functional Competencies (Required): Leading and Supervising; Formulating Strategies and Concepts; Analyzing; Relating and Networking; Applying Technical Expertise; Planning and organizing.
Eligibility Criteria
1.    ONLY Ugandan Nationals will be considered
2.    UNICEF is committed to gender equality in its mandate and its staff; qualified female candidates are strongly encouraged to apply.
3.    Applications will be considered only if accompanied by an updated CV and P11 form, as well as the most recent performance evaluation report.
4.    If applications are sent by email, please clearly indicate the position applied for and use this order to name your file attachments: Firstname_Lastname followed by document e.g. Gold_MukasaP11 or Gold_MukasaCV or Gold_MukasaApplication.
5.    UNICEF is a smoke free environment.
6.    Only short listed candidates will be contacted.

How to Apply

Closing date for applications is 15th November 2013. Applicants interested in the above position should send their resume to: Human Resource Specialist, UNICEF Kampala, Uganda, Plot 9, George Street, PO Box 7047, Kampala Uganda Via email to: ugderecruit@unicef.org

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Job: Capacity Building Specialist USAID

Location: Gulu

Job Description

The USAID-funded Uganda IRS Phase II Project’s objective is to conduct a comprehensive spraying program and establish the foundation for sustainable, effective, high-quality indoor residual spraying (IRS) activities.

Abt Associates, the prime contractor of this program seeks to recruit a suitably qualified candidate to fill the position of:

Capacity Building Specialist (Gulu)

Under the supervision of the Capacity Building Manager, the Capacity Building Specialist will carry out the following activities:

Lead the implementation of the capacity building dashboard tool in the districts after every spray round, and coordinate data collection for the dashboard during and after each spray round. He/she will be responsible for data analysis and transfer of data to te excel tool and help assess the various existing gaps with capacity transfer to the districts.

This position will act as a resource person for developing ideas, training modules, and outreach programs in IRS planning, logistics, communication, M&E and environmental compliance.

He/she will support the the project’s M&E activities, including designing and reviewing appropriate M&E tools, conducting on the ground M&E visits to ensure accurate tracking of IRS program activities, progress and performance.

The position will also support the project’s communication and social behavior change activities through active collaboration with project partner CDFU in conducting community dialogues, focus group discussions, coordinating radio talk shows and other BCC activities.

Qualification requirements:

Bachelor’s degree in social sciences, public or business administration, communications, or other relevant field ;

3-5 years relevant employment or full-time intern/volunteer experience;

knowledge and experience in using dashboards as a management and monitoring tool, ability to oversee data collection, analysis and interpretation;

knowledge of Tableau software is desirable;

in-depth knowledge of excel and proficiency in using excel for graphics, maps etc;

experience in IRS and malaria;

experience with community based organizations and capacity building;

ability to take initiative, make appropriate decisions and build effective professional relationships;

experience in Africa is a strong merit;

and ability to travel to program locations within Uganda, as required.

How to Apply

Candidates who meet the above requirements should send ONLY their CV and cover letters by October 25,2013 at 5:00 pm to procurement@ugandairs.com Only shortlisted candidates shall be contacted. Abt Associates Inc. is an equal opportunity employer. Any form of canvassing shall lead to automatic disqualification

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Job: Service Center Manager

Employer: ITC Company

Location: Gulu University, Uganda

Description

ITC provides Business Process Outsourcing (BPO), Commodity Resource Platform, a service to help farmers access Agricultural information, Mobile money services and internet services to the community. It’s aimed at eradicating poverty through generation of employment to the youth in Northern Uganda.

Job Summary: The Service Center Manager is responsible for driving the highest level of operational excellence and effectively managing, coaching and inspiring agents to meet individual and team Key Performance Indicators by carrying out responsibilities in the areas of Performance Management, Quality Assurance, optimum use of resources and profitability at the allocated Center. 

Key Duties and Responsibilities:

• Build, develop and motivate a high-performing team of agents to deliver exceptional project performance
• Ensure overall achievement of performance objectives, micro work task goals per hour, operational performance, schedule adherence, team quality management, relevant productivity targets and employee satisfaction
• Identify and develop measurement standards for the improvement of performance and operational effectiveness
• Drive adherence to project process compliance
• Identify areas for process improvement, implement corrective actions with a focus to increase in microwork conversion and improvement in quality standards
• Effectively communicate performance management and development processes and provide regular assessment and review of performance to local and client stakeholders
• Collaborate with the Team Leaders, Quality Analyst and conduct weekly agent feedback and motivation sessions on areas of improvement. Provide written reports to immediate supervisor.
• Work with the Team Leader and Quality Analyst to achieve consistency across teams, build awareness of team strengths and developmental needs
• Create team training plans and to maximize potential through ongoing coaching, development and recognition.
• Be accountable for all the Company’s assets including cash, computers, furniture, solar panels, and batteries at the assigned centre.
• Manage the Super Center in profitable manner 
• Ensure optimal deployment of FTEs
• Allocate targets to Micro workers through Team leaders
• Monitor performance and manage it
• Ensure all reports are generated and sent to relevant authorities
• Control center costs and expenses
• Monitor and manage quality of micro work produced
• Set  revenue targets basing on productivity for micro workers
• Sets quality targets for micro workers through Team leaders
• Conduct project trainings/ coaching sessions to achieve productivity.
• Identify, train and recommend staff for promotion. 
• Analyses all reports and make informed decisions pertaining achieving targets
• Supervise  mobile money transactions as per procedure
• Ensure that Company cash is properly kept in lockable drawers/ safes and no loss is incurred
• Monitor and supervise SINFA Uganda Projects and other services that will be enrolled from time to time.
• Maintain an up-to-date  record of all center files and records 
• Perform other duties as may be assigned from time to time.

• Collaborate with Team Leaders to conduct regular individual and group coaching sessions with agents every week
• Lead weekly performance review meetings (30 mins per week) with all Team Leaders
• Working with the Team Leaders, conduct a 30-minute pre-shift meeting everyday prior to starting shift
• Maintain agent performance files including: signed weekly coaching form; signed weekly Quality Assurance summaries; signed weekly performance review report;

Qualifications, Skills and Experience:

• The candidate should possess a Bachelor’s degree in Business Administration, Statistics, Quantitative Economics, Computer science, or a related field from the recognized institution.
• Five  years’ experience in Business management and team leadership in a supervisory position
• A BPO experience
• Proficiency in numerics, planning, monitoring and forecasting
• Proficient in MS Office suite and Internet tools
• Excellent coaching skills
• Extremely detailed and results-oriented
• Excellent written and oral communication skills
• Plans and carries out responsibilities with minimal direction
• Strong people management skills
• Has an open minded and flexible approach
•  

How to Apply:

All suitably qualified candidates should visit the web link below and create a profile on the NFT Consult website by entering their e-mail addresses

Please visit web link below and click Apply now if convinced you have the job requirements

http://recruitment.nftconsult.com/careers/index.php?m=careers&p=showJob&ID=373

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